Returns and Exchanges
Return and Exchange Policy
Serket Watch Company will provide an exchange or refund within 7 days of receipt, provided the watch or accessory has not been worn, sized, altered, or is a custom order. Return all packaging and tags along with your watch.
Returns of final sale items will not be accepted. In order to process a return or exchange you must first obtain a Return Merchant Authorization (RMA) by emailing us at info@serketwatch.com. Upon receipt of the return and inspection, a credit or refund will be issued via the original method of payment.
Please insure the full retail value of your shipment. We cannot be responsible for items lost or damaged in transit so we recommend using a reputable shipper that allows you to track your package and retain proof of mailing. Please be careful when unpacking and repacking merchandise to avoid damaging items.
For more information, contact us.